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Terms and Conditions

Welcome to the Habitat Plush Society Management software (web portal and Mobile app), a platform designed to streamline housing society management. By accessing or using our Web App and/or Mobile App, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these terms, you may not use the App.

This document is an electronic record generated by a computer system and does not require physical or digital signatures.

We urge you to carefully review the following Terms and Conditions. They include critical information regarding your rights, responsibilities, and any applicable limitations or exclusions.

By accessing or using our website, https://habitatplush.com/ (“Website”), or the Habitat Plush mobile application (“App”) (collectively referred to as the “Platform”), you acknowledge and agree to abide by these terms (“Terms of Use” or “Terms”).

Please ensure you read these Terms and Conditions thoroughly before registering on the App or using the Platform.

Contents

  1. Product License
  2. Payment
  3. Restrictions on Usage of this Product
  4. Customer Data
  5. Representations and Warranties
  6. Availability of Services and Warranty limitations
  7. Integration to Third party Website and Services
  8. Confidential Information
  9. Data Protection and Security
  10. Intellectual Property Rights
  11. Compliance with Laws
  12. Term and Termination
  13. Indemnification
  14. Publicity
  15. Force majeure
  16. Limitation of Liability
  17. Dispute Resolution
  18. Agreement
  19. Notice Clause
  20. Support Services Clause

Acceptance

By accessing or using Habitat Plush’s services, including its web portal, mobile app(s), and APIs (collectively referred to as “Habitat Plush”), you agree to be bound by these Terms and Conditions.

You must use the platform only for lawful purposes and in compliance with these Terms. This agreement forms a legally binding contract between you and Habitat Plush.

To accept these Terms, you must be at least 18 years old. If you are under 18, a guardian must review, understand, and accept these Terms on your behalf. If you are accepting these Terms on behalf of a registered association, society, or builder, you confirm that you are of legal age and authorized to do so.

You also agree to provide accurate and complete information about yourself and update it promptly if any changes occur.

By using the Habitat Plush platform, you acknowledge and accept these Terms, Conditions, and disclaimers. If you do not agree, you must stop using the platform immediately.

Terms of Subscription

This Terms of Subscription (“Agreement”) is entered into between Habitat Plush (“Service Provider”) and you, or the entity you represent (“Customer/Supplier”), governing your access to and use of the Service Provider’s products and services (“Product”). If you are acting on behalf of an entity, you confirm that you have obtained all necessary approvals and authorization to bind the entity to this Agreement.

The Service Provider and Customer are individually referred to as a “Party/Buyer” and collectively as the “Parties/Buyers.”

The terms of this Agreement, including payment obligations, shall be governed by the agreed or granted Order Form executed between the Service Provider (“Supplier”) and the “Buyer” or “Buyers.” The Supplier hereby grants the Buyer access to the Product as specified in the Order Form.

1. Product License

  • The Service Provider grants the Customer a subscription to the Product under the following conditions:
    • Non-exclusive: Access is limited to the Customer without exclusivity.
    • Non-transferable: The subscription cannot be transferred to another entity.
    • Non-sublicensable: The Customer cannot sublicense the Product.
    • Limited and restricted: Usage is confined to the scope defined in this Agreement.
    • Revocable: Access can be withdrawn if terms are violated.
  • Access and use of the Product are solely for availing the Service Provider’s services and are subject to the payment of fees as specified in the Order Form.
  • An Order Form will be executed by the Parties to outline:
    • The services to be provided.
    • The applicable terms and conditions.
    • Any conflict between this Agreement and the Order Form will prioritize the terms of the Order Form.
  • The Customer is responsible for ensuring that its employees, users, account managers, or other personnel using the Product comply with the terms and conditions of this Agreement.

2. Payment

  • The Customer agrees to pay the Service Provider the fees specified in the respective Order Form accepted by the Customer, in consideration for the Services and the usage of the Product. The Service Provider is authorized to issue invoices in accordance with the terms outlined in the Order Form.
  • Payments shall be made within the stipulated time mentioned in the Order Form.
  • In the event of non-payment within the agreed timeline:
    • The Service Provider reserves the right to discontinue Services to the Customer.
    • The Service Provider may suspend the access of the Customer or its personnel to the Product until the dues are cleared.
  • Timely payment is essential for the continuation of Services under this Agreement.

3. Restrictions on Usage of this Product

The Customer represents and warrants that:

  • Restrictions on Use:
    • The Customer shall not rent, lease, distribute, license, sublicense, sell, resell, assign, transfer, timeshare, or otherwise make the Product available to any third party in violation of the terms stated in this Agreement.
    • The Customer shall not reverse engineer, de-compile, disassemble, or attempt to discover the source code or underlying ideas or algorithms of the Product.
    • The Customer shall not access the Product for the purpose of building a commercially available product or service that competes with the Product.
    • The Customer shall not copy any features, functions, integrations, interfaces, or graphics that are part of the Product.
  • Truthfulness and Legality of Information:
    • The Customer shall ensure that all information provided to the Service Provider is true, accurate, and lawfully obtained as per applicable laws.
  • Prohibited Actions:
    • The Customer shall not damage, disable, overburden, or impair the Service Provider’s servers or network, nor interfere with any other party’s use and enjoyment of the Product.
    • The Customer shall not knowingly tamper with the security of the Product, including attempting to probe, scan, or test the vulnerability of the Product or breach its security or authentication measures.
  • Compliance with Laws:
    • The Customer shall not use the Product in any manner that is prohibited by applicable law or regulation.
  • Prohibited Content:
    • The Customer or its personnel shall not transmit or use the Product to transmit:
      • Any content that is unlawful, threatening, abusive, libelous, or defamatory.
      • Any information contrary to the provisions of this Agreement.
      • Spam, including unauthorized or unsolicited advertising, chain letters, lotteries, or gambling-related content.
      • Content that violates the privacy rights of any third party.
    • The Customer shall not host, display, upload, modify, publish, transmit, update, or share any information belonging to another person without the legal right to do so.

Failure to comply with these representations and warranties may result in immediate suspension or termination of access to the Product, at the Service Provider's sole discretion.

4. Customer Data

Ownership of Customer Data:The Customer retains ownership of all information, data, and material generated, uploaded, accessed, interpreted, or analyzed through the Product (collectively referred to as “Customer Data”).

No Obligation to Review:The Service Provider is not obligated to review Customer Data for accuracy or potential liability.

Indemnification:The Customer agrees to fully indemnify, defend, and hold the Service Provider harmless from any damages, losses, costs, or liabilities arising from or related to Customer Data.

5. Representations and Warranties

Legal Authority:Each Party confirms it has the legal right and authority to enter into this Agreement and fulfill its obligations as outlined.

Authorized Representation:Representatives executing this Agreement, whether electronically or physically, are duly authorized to bind their respective Parties.

Regulatory Compliance:Both Parties agree to adhere to all applicable legal and regulatory requirements relevant to exercising their rights and fulfilling their obligations under this Agreement.

6. Availability of Services and Warranty Limitations

No Warranty: The Service Provider and its representatives make no express, implied, or statutory warranties, including but not limited to:

  • Accuracy of the Product.
  • Merchantability or fitness for a particular purpose.
  • Title, enforceability, or non-infringement of the Product.

Software Limitations: The Customer acknowledges that complex software is inherently prone to defects, errors, and bugs in design, functionality, security, and other aspects. The Service Provider does not guarantee the Product will be entirely free from such issues.

Compatibility: The Product is warranted to be compatible only with software and systems specified by the Service Provider. No guarantees are made for compatibility with other software or systems.

Functionality Assurance: The Service Provider ensures that the Product’s functionality will not materially decrease during the active Subscription Term.

Subscription Term Definition: The Subscription Term refers to the period covered by the payment already made for the Product subscription.

Remedy for Breach: In the event of a warranty breach, the Customer’s sole remedy will be:

  • Termination of the Subscription.
  • Refund of advance payments made for the remaining Subscription Term.

7. Integration to Third Party Website and Services

Third-Party Software and Hardware Integrations: The Service Provider will exercise due diligence when selecting third-party software or hardware for Product integration. However, the Service Provider does not guarantee:

  • Error-free functioning of such integrations.
  • Continuity of services provided by the third-party software or hardware.

Third-Party Website Links: The Service Provider’s website may include links to third-party websites managed by external entities. These links do not constitute endorsements of the linked websites or their services. The Customer acknowledges and agrees that the Service Provider:

  • Is not responsible for the content, functionality, or availability of these third-party websites or services.

8. Confidential Information

Definition: Each Party may disclose to the other certain non-public, proprietary, or sensitive information, whether or not explicitly labelled as "confidential," related to business activities, including technical, marketing, financial, and planning data (“Confidential Information”).

Obligations of the Receiving Party: The Receiving Party must:

  • Hold Confidential Information in trust and confidence.
  • Avoid disclosing such information to any third party unless authorized in writing by the Disclosing Party or as specified in this Agreement.

Disclosure Required by Law: Confidential Information may be disclosed if legally required, provided that:

  • The Receiving Party gives prior written notice to the Disclosing Party (when feasible) to seek protective measures.
  • The disclosed information is limited to what is reasonably necessary to comply with the legal requirement.

Exclusions from Confidential Information: Information will not be considered “Confidential Information” if:

  • It was already known to the Receiving Party without restrictions before disclosure by the Disclosing Party.
  • It is obtained from a third party without confidentiality obligations or breach of agreements.
  • It becomes publicly available through no wrongful act of the Receiving Party.
  • It is independently developed by the Receiving Party without reference to the Confidential Information.

Return or Destruction of Confidential Information: Upon termination of this Agreement or at the Disclosing Party’s request, the Receiving Party must:

  • Either return all Confidential Information, documents, data, and related materials.
  • Or destroy or permanently erase all such information and provide written confirmation of destruction, if requested.

Survival of Confidentiality: The confidentiality obligations under this Agreement will survive for two (2) years after its termination.

9. Data Protection and Security

Compliance with Data Protection Laws: Both Parties agree to comply with all applicable data protection laws concerning the collection, processing, and safeguarding of personal data.

Customer Account Responsibility: Customers are responsible for maintaining the confidentiality of their user IDs and passwords. Customers bear full responsibility for any activities conducted under their accounts.

Consent for Personal Data Sharing: The Customer represents and warrants that they have obtained prior written consent from individuals whose personal data is shared with the Service Provider.

Service Provider Obligations: The Service Provider acknowledges that any personal data shared by the Customer will only be processed per the terms outlined in the Data Processing Agreement (“DPA”). The DPA is made available to the Customer at the designated location.

10. Intellectual Property Rights

Ownership by Service Provider: The Service Provider retains all rights, title, and interest in the intellectual property rights related to the Product and Services, including:

  • Software, formats, interfaces, and data.
  • Proprietary information and technology used or provided in connection with the Services or Product.
  • Feedback, suggestions, ideas, enhancement requests, or other input from the Customer regarding the Services or Product.

These rights are protected under applicable intellectual property laws and are owned by or licensed to the Service Provider.

Customer's Usage Rights: The Customer is granted a limited, non-transferable license to use the Services and Product as explicitly stated in this Agreement. No other licenses or proprietary rights are granted. All rights not expressly provided to the Customer under this Agreement are reserved by the Service Provider.

Service Provider's Intellectual Property Development: The Service Provider owns all intellectual property rights for inventions, processes, algorithms, designs, software, or other creations ("Creatives") developed during the provision of Services. The Customer has no claim to such intellectual property, regardless of its association with the Services or Product.

Customer's Obligations: The Customer must take steps to prevent infringement of the Service Provider's copyrights, trademarks, or other intellectual property rights by third parties. Upon discovery of any actual or potential infringement, the Customer must:

  • Promptly inform the Service Provider.
  • Cooperate with the Service Provider in instituting necessary actions to prevent or address the infringement.

Third-Party Infringement: If the Customer becomes aware of any third-party infringement or potential infringement related to the Product, the Customer must:

  • Notify the Service Provider immediately.
  • Assist the Service Provider in taking appropriate legal or corrective measures as reasonably required.

11. Compliance with Laws

General Compliance: Each Party agrees to comply, at all times and at its own expense, with all applicable laws, regulations, and legal requirements that pertain to its performance under this Agreement.

Payment of Fees: Each Party is responsible for paying all applicable fees, charges, and expenses required by such laws or regulatory frameworks.

Licenses and Permits: Each Party must obtain, maintain, and keep in full force all necessary licenses, permits, authorizations, registrations, and qualifications required by regulatory authorities. This obligation is essential to ensure the Party's lawful ability to fulfill its commitments and obligations under this Agreement.

12. Term and Termination

Effective Date and Duration: This Agreement is valid from the Subscription Start Date (as defined in the Order Form) and continues until explicitly terminated.

Review and Termination: Either Party may review or terminate the Agreement at any time during the Subscription Term by providing at least thirty (30) days' written notice.

The Customer’s data will be available for extraction during the notice period, which must fall within the Subscription Paid Duration. After the notice period, access to the software will be discontinued.

The Service Provider will retain the Customer's data for ninety (90) days after termination in case of reactivation, subject to payment of the reactivation fee. After ninety (90) days, the Service Provider will delete the Customer data unless legally prohibited.

Non-Payment and Termination: Non-payment of the Subscription dues by the due date will result in automatic termination of the Subscription, and the Customer's access to the Services will be discontinued.

Upon termination, the Service Provider will revoke all rights granted under this Agreement.

Liabilities on Termination: Upon termination, the Customer is liable to pay for all Services availed and Product usage up to the termination date.

Breach of Terms: The Service Provider reserves the right to suspend the Customer’s usage of the Product and Services immediately in case of a breach of this Agreement by the Customer.

13. Indemnification

Service Provider's Indemnity: The Service Provider agrees to indemnify, defend, and hold harmless the Customer, its directors, officers, and employees from any losses, liabilities, claims, damages, costs, and expenses (including reasonable legal fees) resulting from:

  • Breach of applicable laws.
  • Gross negligence or willful misconduct by the Service Provider.

The Service Provider also agrees to indemnify the Customer against any third-party claims or losses arising from infringement of intellectual property rights due to the use of the Product by the Customer.

Exceptions to Service Provider's Liability: The Service Provider will not be liable for indemnification if the claim arises from:

  • The combination or use of the Product with equipment or software supplied by the Customer, where the Product itself would not be infringing.
  • Compliance with designs or instructions provided by the Customer.
  • Use of the Product in an application or environment for which it was not designed or contemplated.

Customer's Indemnity: The Customer agrees to indemnify, defend, and hold harmless the Service Provider, its directors, officers, and employees from any losses, liabilities, claims, damages, costs, and expenses (including legal fees) arising from:

  • Infringement of intellectual property rights.
  • Breach of applicable laws by the Customer.

Indemnification Process: The indemnification is conditional upon the Indemnified Party:

  • Notifying the Indemnifying Party in writing and promptly of the third-party claim.
  • Authorizing the Indemnifying Party to conduct any judicial proceedings with the third party.
  • Providing reasonable assistance (at the Indemnifying Party's expense) to defend such claims.

14. Publicity

Neither Party shall have the permission to use the name and logo of the other Party without the prior consent of the other Party.

Service Provider's Use of Customer's Logo: The Service Provider shall have the permission to use the Customer’s logo in identifying the Customer as a client of the Service Provider.

15. Force Majeure

Definition: A Force Majeure Event refers to any event or circumstance beyond the reasonable control of either Party that prevents or delays the performance of any of its obligations under this Agreement. These events include, but are not limited to:

  • Acts of God (e.g., earthquakes, hurricanes).
  • Fire or casualty.
  • Pandemic or epidemic.
  • Floods or other natural disasters.
  • War or terrorist acts.
  • Failure of public utilities.
  • Injunctions or governmental orders.
  • Labour or civic unrest.
  • Destruction of production facilities.

Obligation to Notify: If a Force Majeure Event occurs, the affected Party must immediately notify the other Party of the event. The notification should include details of the event and its impact on performance.

Duty to Mitigate: The affected Party shall make reasonable efforts to resume performance as soon as possible and take all necessary actions to mitigate the effects of the Force Majeure Event.

16. Limitation of Liability

Aggregate Liability: Excluding specific liabilities outlined below, each Party’s total liability under or in connection with this Agreement, whether arising from tort or contract, shall be limited to the actual direct damages incurred. Such liability shall not exceed the amount paid by the Customer to the Service Provider in the three (3) months immediately preceding the date of the formal written notice of the claim.

Exclusions from Limitation: The limitation stated above shall not apply to:

  • Indemnification obligations outlined in this Agreement.
  • Acts of fraud or criminal liability.
  • Gross negligence or willful misconduct.
  • Death or personal injury.
  • Damage to property.
  • Breaches of the terms and conditions stated in this Agreement.

Exclusion of Consequential Damages: Neither Party shall be liable to the other for any consequential, indirect, special, punitive, or incidental damages (including but not limited to lost profits, loss of data, or business interruption), regardless of the form of action or theory of recovery, even if advised of the possibility of such damages.

17. Dispute Resolution

Mutual Discussion: Any dispute arising out of or in relation to this Agreement shall first be addressed through mutual discussion between the Customer and the Service Provider in good faith, with the aim of reaching an amicable resolution.

Unresolved Disputes: If the dispute cannot be resolved through mutual discussion:

For Customers residing in India, the dispute shall be referred to the Courts of Bangalore, Karnataka, India, which shall have exclusive jurisdiction.

Arbitration: If the Parties agree to arbitration as a method for resolving the dispute, the following terms shall apply:

  • The arbitration shall be conducted in accordance with the applicable arbitration laws of India.
  • The language of arbitration shall be English.
  • The decision of the arbitrator(s) shall be final and binding on both Parties.

18. Agreement

Complete Understanding: This Agreement, including the Order Form and any annexures, schedules, or exhibits referred to and attached herein, represents the entire understanding between the Parties. It supersedes all prior agreements, promises, representations, negotiations, or understandings, whether written or oral, related to its subject matter.

Modifications: Any modifications, amendments, or supplements to this Agreement must be documented in writing and signed by authorized representatives of both Parties to be legally binding.

Non-Waiver: The failure or delay by either Party to enforce any provision, exercise an option, or demand performance shall not be construed as a waiver of any rights or remedies under this Agreement.

Severability: If any term, provision, or part of this Agreement is found to be invalid, void, or unenforceable, the remainder of the Agreement shall remain valid and enforceable to the fullest extent permitted by law.

Survival: Provisions of this Agreement that, by their nature, require performance or observance after termination or expiration shall remain in effect and continue to bind the Parties.

Assignment: Neither Party may assign this Agreement without prior written consent from the other Party. Any unauthorized assignment, whether by operation of law, court order, or other means, shall be void and unenforceable.

Relationship of the Parties: Nothing in this Agreement creates or implies any partnership, agency, joint venture, trust, or employer-employee relationship between the Parties. Neither Party may make representations or undertake obligations on behalf of the other without explicit authorization.

19. Notice Clause

Mode of Communication: All notices, demands, or other communications under this Agreement shall be:

  • Delivered in writing and sent personally,
  • Sent by prepaid post with recorded delivery, or
  • Sent via email to the designated email address: support@habitatplush.com.

Service of Notice: Unless proven otherwise, notices shall be deemed to have been duly served:

  • Upon personal delivery, at the time of delivery.
  • If sent by post, upon receipt of recorded delivery confirmation.
  • In the case of email, upon receipt of the transmission.

20. Support Services Clause

All support services under this Agreement shall be provided electronically and directed to the designated email address: support@habitatplush.com.

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