Privacy Policy
Last Updated: Dec 2025
This document is an electronic record and is generated by a computer system and does not require any physical or digital signatures.
Please carefully read the Privacy Policy of the following agreement. It contains very important information about your rights and obligations, as well as limitations and exclusions that may apply to you.
You understand that your use of our website, https://habitatplush.com/ (“Website”) and our mobile application (“App”), Web application (“Web App”) (collectively the “Platform”), is subject to certain “Personal Privacy”.
Contents
- Introduction
- User Data / Information Collection
- How User Data / Information Collected
- Why the information is collected
- User privacy controls
- Sharing your information and disclosures
- Consent
- Your information security
- Your information retention and deletion
When you use Habitat Plush’s solutions (Mobile Application (“App”) Web Application (“Web App”), you are trusting us with some of your information. We understand this is a responsibility on us and we are working hard to keep your information safe and secure, and give you control over your data.
This Privacy Policy section is meant to help you understand what data “Habitat Plush” collects, and how you have full control to add, edit, modify, or delete your information. We understand you must be a natural person who is at least 18 years of age.
Introduction
“PlushHive” is a solution from Habitat Plush - a comprehensive community management platform intended to help users to make their life simple, secure, smarter, and convenient. Our various services include:
- Accounts & Payments Management: End-to-end accounting and bill payments.
- Homes: Connects landlords and tenants.
- Facility Management and Booking: Secure access and booking of facilities.
- Helpdesk and Communication: Complaints, discussions, feedback.
- Vendor Management: Connects residents with service providers.
- Vehicle and Parking Management: Parking allocation and vehicle tracking.
- Visitor Management: Resident-controlled visitor approvals.
- Security Alert: Emergency alerts via the App.
- Identification Management: Digital identity via QR codes.
- Daily Help Management: Entry notifications and attendance tracking.
User Data / Information Collection
Habitat Plush platform uses the connected data to provide a smarter and convenient solution. The minimal data collected is used to provide our services and manage privacy controls.
- Residents: Name, email, mobile numbers, unit details, role, vehicle details, photographs, content, and payment information.
- Guests: Name, mobile number, and resident flat to be visited.
- Service Providers: Name, phone number, vehicle number, identity proof, visit purpose, photograph, and payment details.
- Society Management Committee / RWA: Access to society data for operational and security purposes.
We don’t sell or trade user information in any form to anyone.
How User Data / Information Collected
User information is collected directly on our platforms when users provide their details with explicit consent, or indirectly through agreements with RWAs acting as service providers.
Why the information is collected
- User account setup and verification
- Personalization of content
- Service communication and updates
- Legal and audit compliance
- Security, fraud prevention, and reliability
User privacy controls
Users can review, update, opt-out of notifications, edit, or delete their information directly via the platform, subject to RWA and legal requirements.
Sharing your information and disclosures
Information may be shared with subsidiaries, service providers, RWAs, or authorities when legally required, always under strict confidentiality.
Consent
By using Habitat Plush, you authorize us to contact you via email, phone, SMS, WhatsApp, or notifications, even if registered under DND/DNC/NCPR.
Your information security
We use industry-standard security practices, restricted access, audits, and strict confidentiality obligations to protect your data.
Your information retention and deletion
Visitor data is retained for up to 180 days by default. Users can request deletion, subject to legal and operational requirements.
For support, contact us at support@habitatplush.com